Request A QuoteFAQs
Frequently Asked Questions
Insurance
Make sure the Height Safety provider has a specialist Height Safety policy to ensure they are
covered for design work or in case of accident or damage. General trades based insurances do
not cover all aspects of Height Safety work.
Competency
Ask how the Height Safety provider trains their staff and manages competence and development
in their workforce.
Documentation
You should check for Traceable installation and certification history, System layout and design,
Manufacturer Documentation for installations
WAHA member
Look for a provider who is a member of the peak industry body, Working At Heights Association,
to help ensure they are keeping up to date with the latest information and maintaining best
practice.
In order of most effective and preferred control measures for the protection workers:
- Hazard Elimination
Remove all possible exposure to fall hazards. This is not possible in situations where people
have to work at height. - Passive Fall ProtectionPermanent physical barriers such as guardrail, walkway, or skylight mesh. Passive systems do not require active worker engagement.
- Active Fall Restraint Systems
Use of a harness attached to an anchor point or static line to restrain a person from reaching
a position where they could fall over an edge. - Active Fall Arrest Systems
Designed to reduce the distance and impact of a fall. Such systems include use of an
energy absorber harness, anchor points and rigid rail. - Administrative controls
Creates awareness of the hazard through the use of signs, training, policies. This is the
least preferred method of fall prevention.
According to the Federal Work Health and Safety Regulations 2011, any risk of a fall by a person
from one level to another, that is reasonably likely to cause injury, must be managed by
minimising risk as far as reasonably practicable.
Australian Legislation and Standards require that all height safety systems undergo inspection
and re-certification by a competent, trained height safety certifier within the following specified
time intervals:
Safety Harnesses
Safety Harnesses and lanyards are to be inspected every 6 months.
Anchor points, Static Line, Fall Arrest Systems
These systems require inspection and re-certification by a qualified height safety certifier every
12 months.
Guardrail, Walkway, Ladder systems, and other Height Safety and Access Systems
It is recommended by the manufacturers that these systems are inspected and re-certified by a
qualified height safety certifier every 12 months.
It means any work where a person could fall from one level to another. Under Australian WHS law, all risks must be appropriately managed.
Fall protection should be fall protection must be used when there is an unreasonable risk to health.
These terms are still in common use, but are carry over from the previous version of AS1891.4. They mean fall restraint stops you from reaching the edge so you cannot fall, while fall arrest catches you safely after a fall has started — both have a role depending on the task.
- Total Restraint: System that prevents a user reaching a fall hazard (strictly speaking out of scope of AS/NZS1891, although Fall Restraint techniches could be used for Total Restraint)
- Restrained Fall: fall where downward motion motion is impeded
- Limited Free Fall: fall where the fall distance before the fall arrest system begins to take any load is less than 600 mm vertically
- Free Fall: Unimpeded downward movement under the influence of gravity
The PCBU (Person Conducting a Business or Undertaking) — whether that’s a building owner, facilities manager, or contractor — must ensure all height safety obligations are met.
The main standards are AS/NZS 1891 for fall arrest systems and devices, AS/NZS 1657 for fixed platforms, walkways and ladders, and AS/NZS 5532 for manufactured anchor points.
Start by eliminating the risk (work at ground level), then use passive protection like guardrails, then harnesses and active fall arrest, and finally administrative controls like training.
You’ll receive a detailed report identifying deficiencies and a timeframe to rectify them — any unsafe systems must not be used until they are repaired and re-certified.
A SWMS is a legal document outlining the high risk work being done, identifying hazards, and detailing the controls in place — it’s required for any high risk work. From a Working at Heights perspective, typically at 2 metres or above.
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