Doing the Right Thing Is Not a Tagline. It Is How We Work

Team working on a project together
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A lot of businesses talk about their commitment to doing things right. Fewer actually build it into how they operate day to day.

The height safety industry has a straightforward job to do: keep workers safe when they work at height. But how a business shows up beyond the job site says as much about its values as the quality of its installations. When we look around our industry, we see plenty of businesses who do good work on site and then send everything else to landfill without a second thought. We have never been comfortable with that.

For building owners and facilities managers who choose their contractors carefully, this matters. You are not just buying a service. You are bringing a business into your building, onto your roof, and into your supply chain. The way that business behaves when no one is watching reflects on you too. And in an environment where corporate responsibility expectations are only growing, the contractors you choose are part of your story.

At its core, our commitment is simple. Every worker deserves to come home safely. Every building deserves a properly maintained height safety system. And every business has a responsibility to leave things in better shape than it found them. That applies to the roof. It applies to the paperwork. And it applies to the skip bin.

We understand how easy it is for environmental commitments to become slogans. We have watched businesses put recycling logos on their websites and continue filling general waste bins with materials that had somewhere better to go. That is not a criticism. Change takes effort, and effort takes intention. At Anchored Height Safety, we decided early on that intention was not enough. We wanted the practice.

Aluminium was the first and easiest change we made. Every trade business generates aluminium offcuts and offcuts have real value in the recycling stream. It cost us nothing to separate it and it was collected the same day the recycler came. Low hanging fruit, and a good reminder that starting somewhere is better than waiting until you have a perfect plan.

The pallets were a different story. In 2021 we started returning our used pallets to our supplier Kattsafe rather than sending them to landfill. What we did not expect was that Kattsafe had no process to receive them. No one had ever asked before. So we worked it out together. That single conversation started something. Once we had solved the pallet problem, the thinking shifted. If we could figure that out, we could figure out the rest.

From there, the programme grew. We now recycle or return for reuse steel, soft plastics, batteries, and printer cartridges. Used drink containers go to support a local Scout group through the container deposit scheme. Each one took a bit of work to set up. None of them were as hard as we expected.

Soft plastics deserve a special mention, because they are often overlooked by businesses our size. Most of our deliveries arrive wrapped in pallet wrap, and after the pallets themselves, soft plastics are our single largest volume of generated waste. Commercial quantities cannot be dropped at a municipal waste facility, so you need a dedicated stream to handle them properly. But removing soft plastics from our general waste has brought our total landfill contribution to less than a household bin per fortnight across the entire business. For a trade services company, that is a result worth talking about.

Our end-to-end approach on the job site mirrors this thinking. We audit, design, install, document, rectify, and maintain. When we take on a height safety system, we stay with it. Our documentation tells your trades exactly what is installed on the roof, what it is approved for, and when it was last inspected, so they arrive prepared and work with confidence. Nothing falls through the cracks because we designed the process so it cannot.

The same mindset drives the work of our sister company, Osprey. They developed a purpose-built Crane Fall Arrest System because crane operators had no practical fall protection solution that actually worked for their environment. Osprey built one from the ground up. That is what doing the right thing looks like when you refuse to accept that a problem is just too hard.

When you work with Anchored Height Safety, you get that same commitment applied to your building. Safety solutions that address real-world challenges, worker protection that holds up under scrutiny, and a business that takes its responsibilities seriously beyond the scope of the contract.

Our challenge to every other trade business our size: get here. Pick one material stream this month. Return the pallets. Set up the soft plastics collection. Start somewhere. The cumulative effect of small decisions, made consistently by enough businesses, adds up to something that genuinely matters.

Industrial waste bins at a trade facility

Managing our waste responsibly on-site.

To find out more about working with Anchored Height Safety, call us on 03 9555 3586, email sales@anchored.com.au or visit anchored.com.au.

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About the Author: Mark Anderson

Mark Anderson
Managing Director of Anchored Height Safety, an Australian height safety specialist company, which he has led for over six years. With more than two decades of experience in automotive safety development before transitioning to height safety, Mark brings a rare depth of engineering rigour and safety systems thinking to the height safety industry. He serves on the Board of Directors of WAHA (Working at Heights Association of Australia) and is a recognised voice in shaping the compliance standards and best practices that keep Australian workers safe at height.
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